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Privacy First

Cookie Policy

Understanding how we use cookies to improve your experience

Understanding Cookies

What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

Cookie Categories

How We Use Cookies

We use cookies for the following purposes:

Essential Cookies

Required for the website to function properly. These cannot be disabled.

Session management
Security and authentication
Form submission handling
Cookie consent preferences
Saved plan cookie (croft_order_draft) - resumes your saved plan (30 days) (functional)

Analytics Cookies

Help us understand how visitors interact with our website.

Google Analytics (anonymized)
Page view tracking
Navigation patterns
Performance monitoring

Marketing Cookies

Used to deliver relevant advertising and measure campaign effectiveness. These cookies help us understand how you arrived at our site.

Meta Pixel (_fbc, _fbp) - Ad attribution and conversion tracking
Cross-device tracking for relevant ads
Campaign performance measurement
Server-side conversion API (Cloudflare Zaraz)

External Services

Third-Party Cookies

We use trusted third-party services that may set cookies:

Google Analytics 4

Privacy

Website analytics, traffic analysis, and performance monitoring. Helps us understand how visitors use our site.

Microsoft Clarity

Privacy

Session recordings and heatmaps to understand user behaviour and improve user experience. No personally identifiable information is collected.

Calendly

Privacy

Demo booking and appointment scheduling

Mailjet

Privacy

Newsletter subscription management

Meta Pixel (Facebook)

Privacy

Advertising attribution and conversion tracking. Uses both browser-based cookies (_fbc, _fbp) and server-side Conversions API via Cloudflare Zaraz for accurate measurement whilst respecting your privacy choices.

Your Control

Your Cookie Choices

You have control over the cookies we use:

Browser Settings

Most browsers allow you to refuse or delete cookies. Check your browser settings for options.

Cookie Preferences

You can manage your cookie preferences using the banner that appears on your first visit.

Opt-Out Links

Use third-party opt-out tools like Google Analytics Opt-out Browser Add-on.

Impact of Disabling Cookies

If you disable cookies, some features of our website may not work correctly:

Form submissions may fail
Your preferences may not be saved
Some interactive features may be unavailable
Analytics data may not be collected

Get In Touch

Questions About Cookies?

If you have questions about our use of cookies, please contact us.

Last updated: February 9, 2026