Built for Everyone
We meet the latest international accessibility standards because our customers deserve nothing less.
Our Commitment
Accessibility is Core to Our Mission
We build technology for elderly independence. Many of our customers are in their 60s, 70s, and 80s - often researching solutions for a parent even older. Vision changes, hearing differences, and motor challenges aren't edge cases for us. They're our primary audience. That's why we've achieved full conformance with WCAG 2.2 Level AA.
100%
WCAG 2.2 AA Criteria Met
44px+
Minimum Touch Targets
4.5:1
Contrast Ratio (minimum)
0
Keyboard Traps
Current Status
Our Conformance Level
Standard
WCAG 2.2 Level AA
Last Assessed
5 December 2025
This website fully conforms to WCAG 2.2 Level AA, the latest Web Content Accessibility Guidelines. This means all content is perceivable, operable, understandable, and robust for users with disabilities.
Assessment method: Comprehensive automated and manual testing
WCAG 2.2 Principles
How We Meet the Standards
Perceivable
Information and interface components must be presentable in ways users can perceive.
Perceivable
Information and interface components must be presentable in ways users can perceive.
Every image has descriptive alt text. Decorative images are properly marked.
Semantic HTML5 elements, proper heading hierarchy, labelled form fields.
Fully responsive design works in any orientation.
All text meets or exceeds 4.5:1 contrast. Large text meets 3:1.
Relative units throughout. Content reflows properly when zoomed.
Mobile-first responsive design with no horizontal scroll.
All buttons, icons, and form controls meet contrast requirements.
No content loss when users override spacing styles.
Tooltips and dropdowns can be dismissed and remain visible.
Operable
Interface components and navigation must be operable by all users.
Operable
Interface components and navigation must be operable by all users.
Every interactive element is keyboard accessible. Tab order is logical.
Users can always navigate away using standard keys.
Skip to main content link on every page.
Logical tab order follows visual layout.
Descriptive headings and clear form labels throughout.
High-contrast focus rings on all interactive elements.
No sticky headers or footers obscure focused elements.
Button text matches accessible name for voice control users.
No drag-only interactions. All actions have click alternatives.
All touch targets are 44x44px minimum, exceeding requirements.
Understandable
Information and interface operation must be understandable.
Understandable
Information and interface operation must be understandable.
HTML lang attribute set to "en-GB" on all pages.
No automatic navigation or form submission on focus.
Form changes only occur when explicitly requested.
Same navigation structure on every page.
Consistent button labels, icons, and patterns throughout.
Contact and help links in same footer position on all pages.
Form errors clearly highlighted with descriptive messages.
All form fields have visible labels and helper text.
Error messages include guidance on how to fix issues.
Forms remember entered data and support autofill.
No CAPTCHAs or memory-based authentication required.
Robust
Content must be robust enough for diverse user agents and assistive technologies.
Robust
Content must be robust enough for diverse user agents and assistive technologies.
ARIA labels and roles used correctly throughout.
ARIA live regions announce form submissions and errors.
Quality Assurance
How We Test
We use a comprehensive testing approach combining automated tools and real-world manual testing.
Automated Testing
axe-core, Lighthouse, and Pa11y run on every page during development.
Every code change
Screen Reader Testing
Manual testing with NVDA, JAWS, VoiceOver, and TalkBack.
Weekly
Keyboard Navigation
Complete site navigation using only keyboard.
Weekly
Mobile Accessibility
Testing on iOS and Android with accessibility features enabled.
Monthly
User Testing
Sessions with users who have disabilities.
Quarterly
Compatibility
Technical Compatibility
Browsers
- Chrome (latest 2 versions)
- Firefox (latest 2 versions)
- Safari (latest 2 versions)
- Edge (latest 2 versions)
Screen Readers
- NVDA (Windows)
- JAWS (Windows)
- VoiceOver (macOS/iOS)
- TalkBack (Android)
Assistive Tech
- Screen magnifiers
- Voice control (Dragon, Voice Control)
- Switch devices
- Eye tracking systems
Technologies
- Semantic HTML5
- WAI-ARIA 1.2
- CSS with reduced motion support
- Progressive enhancement
Get In Touch
Found an Issue?
We take accessibility seriously. If you encounter any barriers, please let us know. We will respond within 2 business days.
Contact Us
Contact Form
Fill out our contact formWhat to Include
- Page URL where you experienced the issue
- Description of the accessibility barrier
- Browser and assistive technology (if applicable)
- Your preferred contact method
Your Rights
Your Rights
If you're not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS) for independent advice.
Equality Advisory and Support Service
Compliance
Legal Compliance
UK Equality Act 2010
We are committed to making reasonable adjustments to ensure our website is accessible to people with disabilities.
WCAG 2.2
Web Content Accessibility Guidelines 2.2 is the latest international standard for web accessibility, published by the W3C.
Accessibility Options
Alternative Formats
This accessibility statement is available in alternative formats upon request: